Effective the evening of June 17, 2020, all new SRs created will be 8 digits long. All 7 and 8-digit SRs will still be recognized as valid. Reach out to your Market Service Manager (MSM) with any questions or concerns.
Effective June 15, 2020 requests for payment research can no longer be submitted via e-mail. All requests must be submitted via the following link: https://app.smartsheet.com/b/form/4dea7c1e2b284ec5ad180bf06d2d6710